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Privacy Policy

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Privacy Policy

Last Update: July 15, 2021

Craig’s Cycles is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will be used only in accordance with this privacy policy.

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage, and store those details and how your rights under the GDPR (General Data Protection Regulation), Cayman Islands Data Protection Law, are adhered to.

CRAIGSCYCLES.KY is managed by Craig’s Cycles, owned and operated by Craig Merren, who is the data controller for the CRAIGSCYCLES.KY website.

What Data We Collect

The personal data we may collect from users include:

  • Your name, company name, email address, phone number or physical address when you submit it in the contact form.
  • Product or service purchase transaction information, including product details, purchase price, and other transaction details.
  • Website URL
  • Email address and subscription preferences when users complete and submit a contact form or sign-up for email newsletters or notifications.
  • How users utilize our emails; for example, if subscribers open them and which links are clicked on.
  • Information on how the website is used.
  • Internet Protocol (IP) address, and details of which device or version of web browser was used.

How We Use Your Data

We use data collected to measure how users interact with the website, to make it user-friendly and optimize the web experience. For example, it is used for the following reasons:

  • Internal record keeping
  • Where we have clearly stated and made you aware of the fact, and where you have given your expressed permission, except for where we have legitimate interests in doing so, we may use your details to send you information related to our services/products through a mailing list system. This is done in accordance with the regulations named above.
  • Gather preference, performance, and marketing cookies to enhance your website experience. See Use of Cookies section below.

Use of Cookies

Craig’s Cycles, together with the third-party service providers like Netclues and Google, uses cookies which are small files saved to the user’s computer’s hard drive that track, save, and store information about the user’s interactions and usage of the website. The data collected include, but are not limited to the operating software you use, your web browser, your location and IP address. This gives you a unique user identity on our website, helps us improve our services, and offer you personalized website experience based on your past visits and preferences. 

This includes: 

  • Number of website visits 
  • Searches on the site
  • Pages visited
  • Links clicked
  • Session length
  • IP addresses 
  • Browser and device information

The personal data such as name, contact details, email, billing information, etc. is not collected through cookies. However, you can manage and block such use of cookies by simply changing the settings in your browser or by choosing third party. However, if you do so, note that some parts of Craig’s Cycles website may not function properly.

Measuring Website Usage (Google Analytics)

We use Google Analytics software to collect information about how you use this website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

  • The pages you visit
  • How long you spend on each page
  • How you got to the site
  • What you click on while you’re visiting the site
  • Your behavior on website

Website usage measurement does not collect or store your personal information (for example, your name or address). The information is aggregated and not used to link to information about individual users, so it can’t be used to identify who you are. We don’t allow Google to use or share our analytics data.

Google Analytics sets the following cookies in accordance with Google’s privacy policy.

External Website Links & Third Parties

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the appropriate privacy policy applicable to the relevant website being used.

Social Media Usage

While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Third Party Services

Craig’s Cycles uses third party support which may include MailChimp or other email, newsletter, customer relationship management (CRM) platform. Your personal information may be collected, maintained, and used by these third parties as mentioned in their privacy policies.

What We Do With Your Data

The data we collect may be shared with our technology suppliers, for example our hosting provider, but not for promotional or marketing purposes. 

We will not rent, sell, or share our data to third parties for marketing purposes.

We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

If you don’t want to receive promotional materials from Craig’s Cycles, you can opt out at any time by sending an email to

Children’s Privacy Protection

Unless explicitly stated or implied through the content on this site, our services are not intended for, or intentionally targeted at, children 16 years of age or younger. We do not knowingly collect or maintain data about anyone under the age of 16. 

Where Your Data Is Processed And Stored

Data generated by cookies on CRAIGSCYCLES.KY are transmitted to Google, Netclues, and Facebook in the US where it is stored securely. Data received via email subscriptions and our feedback portal are transmitted to MailChimp in the United States of America or other countries where MailChimp or other email service providers’ servers are located. 

Data may also be downloaded and stored in the Cayman Islands where necessary and will not be transferred outside of the country unless the receiving country or territory has an adequate level of protection for personal data. 

Google and Facebook may transfer data to third parties where required to by law, or where third parties process on their behalf. However, they do not associate your IP address with any other data they hold.

How We Protect Your Data 

We are committed to protecting your privacy. Systems and processes exist to prevent unauthorized access to or disclosure of your data. We also ensure that we use service providers that comply with the Cayman Islands Data Protection Law and European Union General Data Protection Directive. We will not hold your personal data for any longer than is reasonable. Nevertheless, any personal data submitted by you is at your own risk.

Privacy Policy Changes

This Privacy Notice is subject to change. The “last updated” date is indicated at the bottom of this page. Any changes will apply to you and your data immediately.

Policy Questions and Complaints 

Contact Craig’s Cycles if you have any questions about this privacy notice or think that your personal data has been misused or mishandled:

Craig’s Cycles

PO Box 418

George Town, Grand Cayman

KY1-1102 Cayman Islands

Last Updated: July 15, 2021